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Temporary Closure of All Public-Facing Customer Service Counters to Combat Spread of COVID-19

Update on May 5, 2020: All public-facing customer service counters will remain closed through May 31st.

To protect the health and safety of our staff and customers, and to help mitigate the impact of COVID-19, we will close our public-facing customer service counters starting Monday, March 16. 

We expect to reopen our counters June 1, 2020, but will continue to evaluate this timeline as the outbreak evolves. This includes both the Street Use and the Traffic and Parking permit counters at the Seattle Municipal Tower on floors 23 and 37.  

For construction use in the right-of-way and street improvement permits, please e-mail your completed application to  

For major utility permits, please e-mail your completed application to and be sure to use the subject line: Permit#_ProjAddress – UMP New Application / Modification Application 

For all other permits, please apply online through the Seattle Services Portal

Our staff will be available to provide application coaching and assist with issuing permits by phone: 

  • Street Use Permit Counter, 206-684-5253 
    • Monday, Wednesday, Friday: 9:00 a.m. to 4:00 p.m. 
    • Tuesday, Thursday: 10:30 a.m. to 4:00 p.m.  
  • Traffic and Parking Permit Counter, 206-684-5086 
    • Monday – Friday, 8:30 a.m. to 4:30 p.m.  

Additional resources are available online. Thank you for your assistance and cooperation.