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Talk with us! Call our new multilingual phone service for West Seattle Bridge information

Photo by Patricia Zavala on Unsplash

Español | 繁體中文 | 한국어 | Tiếng Việt | ភាសាខ្មែរ | af Soomaali | Oromiffa 

Do you speak Español | 繁體中文 | 한국어 | Tiếng Việt | ភាសាខ្មែរ | af Soomaali | Oromiffa ? Call us today to learn more about the West Seattle Bridge and tell us what you think. The phone line is available at 206-400-7511

To use the phone service, follow these steps: 

  1. Call 206-400-7511 
  1. Listen to the menu until you hear your language and press the number for it. 
  1. Wait for the message to play, then tell us your name and phone number, and any questions or comments about the West Seattle Bridge. You can also let us know a good day and time to call you back so we can have a conversation. 
  1. Someone who speaks your language will then call you back to talk about the bridge. We look forward to speaking with you! 

This new phone service means we can connect with even more people about the West Seattle Bridge, including speakers of languages other than English living in West Seattle, South Park, Georgetown, and other neighborhoods. 

Photo by Akshar Dave on Unsplash

In addition to English, we are communicating to people about the bridge in Spanish, Chinese, Vietnamese, Khmer, Oromo, Somali, and Korean. We want to ensure that language does not represent a barrier to accessing important project information. We look forward to providing timely responses to the calls we receive, representing one way we’re prioritizing, honoring, and celebrating our city’s vibrant and diverse communities. 

We developed this phone service after talking with local community members who told us they sometimes prefer to speak directly with a person, rather than read emails or fliers. To support this goal, we partnered with local interpreters and translation professionals to develop, translate, and record the phone service messages you’ll hear. 

These professionals are themselves community members and native speakers of the languages we selected. Their knowledge and expertise helped us create a resource that is intended to be clear, culturally appropriate, authentic, and welcoming to all callers seeking information about the West Seattle Bridge, regardless of the language they speak. 

Again, please give the West Seattle Bridge voicemail line a call anytime at 206-400-7511. Please share this information with your fellow friends, family, coworkers, worshipers, and neighbors who may be interested in talking with us in Spanish, Chinese, Vietnamese, Khmer, Oromo, Somali, or Korean. 

We look forward to reaching more community members in Seattle who speak languages other than English, and advancing our goal of ensuring every voice is heard and information is clear and accessible for all. We will continue to look for ways to improve and expand this service in the future.  

Thank you! 

Your friends at the Seattle Department of Transportation.